At Cohesity, we’re on a mission to secure the world’s data. We move fast, collaborate across teams and cultures, and embrace the freedom to solve challenges in innovative ways—creating endless possibilities.
To achieve our bold ambitions, we need self-driven, motivated team players ready to make an impact. We offer flexible work schedules, comprehensive benefits, and a culture where you can thrive. Explore our open roles and secure the next step in your career at Cohesity!
Seoul - Korea, Republic of (Office)
Full time
Posted 14 Days ago
R00251
Cohesity is a leader in AI-powered data security and management. Aided by an extensive ecosystem of partners, Cohesity makes it easy to secure, protect, manage, and get value from data — across the data center, edge, and cloud. Cohesity helps organizations defend against cybersecurity threats with comprehensive data security and management capabilities, including immutable backup snapshots, AI-based threat detection, monitoring for malicious behavior, and rapid recovery at scale.
We’ve been named a Leader by multiple analyst firms and have been globally recognized for Innovation, Product Strength, and Simplicity in Design.
Join us on our mission to shape the future of our industry.
Ready to secure the future of data with Cohesity?
Cohesity is on a mission to radically simplify how organizations secure and manage their data, while unlocking limitless value. As a leader in data security and management, we make it easy to secure, protect, manage and derive value from data—across the data center, edge, and cloud. At Cohesity, we're a group of builders and go-getters who are committed to doing the right thing. We encourage you to come as you are, as our differences make us stronger.
We’ve been named a Leader by multiple analyst firms and are prominently featured in the Forbes Cloud 100 and CRN’s Coolest Cloud companies.
Join us and we'll lead the way together.
HOW YOU'LL SPEND YOUR TIME HERE
Supervise daily operations of customer service teams.
Handle escalated issues and complaints.
Create and maintain performance metrics.
Conduct regular team meetings and coaching.
Ensure adherence to company policies.
WE’D LOVE TO TALK TO YOU IF YOU HAVE MANY OF THE FOLLOWING
Works on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives.
Implements strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results.
Establishes and assures adherence to budgets, schedules, work plans, and performance requirements.
In-depth knowledge of company products/services.
Performance measurement and reporting.
Strong leadership and decision-making abilities.
Employee scheduling and resource allocation.
Compliance and regulatory knowledge.
Minimum of 12 years of related experience with a Bachelor’s degree; or 8 years and a Master’s degree; or a PhD with 5 years experience; or equivalent experience.
Data Privacy Notice for Job Candidates:
For information on personal data processing, please see our Privacy Policy.
In-Office Expectations
Cohesity employees who are within a reasonable commute (e.g. within a forty-five (45) minute average travel time) work out of our core offices 2-3 days a week of their choosing.
Cohesity has received reports of scams where individuals purporting to be Cohesity HR representatives or even our CEO conduct bogus “employment interviews” via email or text, and then request payment as a condition for receiving an offer of employment. Please be aware that Cohesity and its subsidiaries do not conduct interviews by email or text, and will never request payment as a condition for applying for a position or receiving an offer of employment. These scam operators may also ask for your personal information (name, address, birthdate, social security number, etc.) which you should not provide to them. If you have been a target of such a scam, you should report it by contacting the U.S. Federal Trade Commission (see this FTC posting for further details: https://www.consumer.ftc.gov/articles/job-scams) the office of your state Attorney General, or the government agency responsible for investigating matters such as this where you reside.
Cohesity does not accept unsolicited resumes from external recruiters or staffing agencies. Any submission of an unsolicited resume to our resume database, directly to Cohesity hiring managers, or by other means will be considered gratis and no recruiting fee will be paid if an unsolicited candidate from a third-party recruiter is subsequently hired. Fees will be paid ONLY where an external recruiter has an executed service contract in place with Cohesity and resumes have been solicited by our Talent Acquisition team in connection to a specific job opening.