Delivering best in class support, one customer at a time.
The Customer Support team’s mission is to address all support related issues—from product problems down to whether our customer has a faulty cable—as well as services such as implementations, deployments, and installations of our next-gen data management platform. Cohesians on the team work remotely and collaborate globally, providing service around the clock using the sun support model. We are proud of our ability to maintain a 90+ NPS score during hyper growth — no small feat!
The Customer Support team is on the lookout for candidates that can make an impact by being proactive with customer enablement, are data driven and customer obsessed, and are highly motivated to deliver the best experience possible. There are exciting opportunities for career growth within the team, including expanding technical knowledge, managing strategic accounts, and leading teams and partner relationships.
Hear what our Cohesians have to say about our company’s diversity, and why our people make this company a place where innovation is as natural as waking up and turning on the laptop.
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